Last Updated February 2025
General
This is the website of Together for Hospice (‘we’, ‘us, ‘our’) https://finesthour.ie/.
This notice discloses our information gathering and dissemination practices relating to this website. In order to fully understand your rights, we encourage you to read this in full. We are not responsible for the content or privacy practices of other websites. We reserve the right to modify this Privacy Notice at any time. Each time you use this website you shall be bound by the then current Privacy Notice and accordingly you should review the Privacy Notice each time you use this website.
This Privacy Notice governs the online processing activities of this website. For offline processing of personal data, please request a copy of our Data Protection Policy from our Data Protection Officer (contact details below).
Together for Hospice complies with the requirements of the General Data Protection Regulation (“the GDPR”) and relevant Irish legislation, namely, the Data Protection Acts, 1988 – 2018 to protect your personal data related to the use of this website. For the purposes of our electronic direct marketing activities, we also comply with the provisions of the ePrivacy Regulations (SI 336/2011).
If you have any general queries in relation to Together for Hospice you may contact us at [email protected] .
Who we are
Together for Hospice is the national fundraising body for Specialist Hospice and Palliative Care providers in Ireland, including both in-patient and community services.
Details of our organisational and governance structure can be found here: https://www.togetherforhospice.ie/about/
Together for Hospice is based at Our Lady’s Hospice & Care Services as the host site and carries the Our Lady’s Hospice & Care Services RCN (registered charity number) and CHY (Revenue Charity Number) as per Charities Regulatory Authority guidelines.
Data Controller
Together for Hospice is the Data Controller of all personal data that is collected and used about you in connection with your visit to our website.
We take our responsibilities under applicable data protection law very seriously. We are committed to protecting the privacy of all who make contact with us through this website and take our responsibility regarding the security of our service users, clients and donor’s personal data very seriously. We will be clear and transparent about the personal data we are collecting through our website and what we do with that data.
If you wish to contact our Data Protection Officer in relation to our processing of your personal data, you can do so by e-mailing [email protected].
Collection and use of personal data
The only personal data about you collected by Together for Hospice in relation to your visit to our website is from information which you volunteer through, emailing us, applying for a job, sharing your story, registering for events, making a donation. This personal data may include:
- your name and contact details, including your address, phone number and email address;
- your education and qualifications;
- your credit/debit card or bank account details;
- your marketing preferences and
- other personal data you provide to us or that we generate about you in connection with your use of our website.
Using your personal data
We may use your personal data collected in connection with your visit to our website for a number of purposes including:
- responding to a query or question raised (including complaint handling)
- processing a job\volunteer application
- processing a donation or claiming tax relief on donations where relevant
- registering you for an event/competitions
- responding to your marketing preferences
Lawful Bases
Depending on the specific circumstance, the lawful bases on which we process your personal data are:
- You have given consent for the processing of your personal data;
- Processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract;
- Processing is necessary for compliance with our legal obligations (e.g. Revenue/PRSI);
- Processing is necessary for the legitimate interests pursued by Together for Hospice and only where such interests do not interfere with your interests or fundamental rights.
Who we share information with
We do not share your information with third parties other than those set out in this notice. We may share your information in the following circumstances:
- Service providers: We may need to share personal information with our service providers, such as where necessary to provide our services to you. If there has been a breach of our terms of use, we may also share personal information with our legal advisors. All of our service providers will be obliged to keep your personal information safe and secure.
- Legal and safety: In certain instances, we may share information where we reasonably believe that it is necessary for legal reasons, to defend our legal rights, to enforce our terms of use or to protect our rights, property, users, customers or the safety of any person. For example, we may provide personal information where ordered by a court to do so.
- Revenue: to claim your tax back.
- Stripe: All donations are processed by our payment service provider, Stripe.
- Other: We will share your information with a third party other than a service provider where you have given your consent for us to do so.
Security of your personal data
Together for Hospice is committed to the security of your personal data and we have implemented appropriate technical and organisational measures to achieve this. We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using Transport Layer Security (TLS) technology. TLS is the industry standard method of encrypting personal data and so that they can be securely transferred over the Internet. These security measures are reviewed on a regular basis.
We may disclose your data to trusted third parties for the purposes set out in our Data Protection Policy including IT service providers and marketing/mailing companies. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with data protection legislation. We also have binding contracts in place with any third-party data processors.
Data retention
Together for Hospice will retain your personal data for as long as we need it for the purposes described above, or to comply with our obligations under applicable law and, if required, to deal with any claim or dispute that might arise between you and us. We will not hold your personal data for any longer than is necessary for the purpose for which we initially collected it.
Transfers of personal data abroad
There may be occasions where Together for Hospice may require personal data to be transferred abroad. Where any such transfer is to a country outside of the European Economic Area which does not have an Adequacy Decision from the European Union we will ensure that all the necessary safeguards are put in place prior to the transfer.
Children
This website is not intended for use by children, and we do not knowingly collect data relating to children. If you are under 16, please ensure that you have a parent or guardian’s permission before providing Together for Hospice with any personal data. If you provide us with personal data we will assume that you are over 16 and that you understand the terms of this Privacy Notice, unless you inform us otherwise.
Your rights
Individuals, referred to in GDPR as Data Subjects, have certain legal rights concerning their personal data and the manner in which it is processed by Together for Hospice. These include:
- the right to get access to your personal data;
- the right to request us to correct inaccurate personal data, or update personal data;
- the right to request that we restrict the processing of your personal data in certain circumstances;
- the right to request the deletion of your personal data in certain circumstances;
- the right to receive the personal data you provided to us in a portable format;
- the right to object to us processing your personal data in certain circumstances;
- the right to avoid automated decision making; and
- the right to lodge a complaint with the Data Protection Commission.
It should be noted that none of these rights are absolute and the ability to exercise your rights will be considered on a case-by-case basis. We reserve the right to request you to provide additional information in order to enable us to identify your personal data and/or to verify your identity.
If you require further information or wish to exercise any of the above rights, please get in touch by emailing the Data Protection Officer at [email protected]. In addition, the Data Protection Commission provides information in relation to your data protection rights at https://www.dataprotection.ie/ . In the event of any dispute, our preference is to try to settle matters amicably. If you are still unhappy with any decision of Together for Hospice in relation to your personal data you have the right to make a complaint to the Data Protection Commission.
Cookies
Our website uses cookies to improve your experience and to help us understand how you interact with our content. For necessary cookies, no consent is required, but we will ask for your consent for any non-essential cookies, such as analytics. You can manage your cookie preferences at any time through the Cookie Settings link on our site.
For further details on how we use cookies, please see our Cookie Policy.
Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts of Ireland for the resolution of any disputes that arise from or relate to this Privacy Notice or your use of the website. This means that any legal action in relation to this Privacy Notice will be handled by the courts in Ireland, ensuring that both parties are governed by the same legal framework.
Governing Law
This Privacy Notice and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of Ireland. By accessing and using our website, you agree that any legal action or proceeding arising out of or related to this Privacy Notice shall be conducted in accordance with these laws.
Third Party Websites
This privacy notice does not apply to third-party websites connected by links on our website. We cannot provide any guarantees as to how these third parties handle your personal data. We recommend that you read the privacy notices of these services prior to using them. Our website provides links to the following social media platforms: Facebook, Instagram, LinkedIn and X. We also provide a link to iDonate for donation purposes.
Changes to our privacy notice
Together for Hospice keeps its privacy notice under regular review and places any updates on this web page. This privacy notice was last updated on February 12th 2025.
